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Documents and knowledge bases

Internal documents and knowledge bases from operating businesses.

Most operating businesses keep a body of written know-how: procedures, manuals, internal wikis, training material, and records of how recurring questions were answered.

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Why it matters

What buyers learn from these records.

Internal documents explain how a business actually does its work, in its own words. When they are current and tied to real outcomes, they hold know-how that public writing does not.

Ownership and permissions

What we check first.

Before anything is licensed, we confirm the records are yours to license: that no software contract, franchise agreement, or privacy notice stands in the way. You do not need answers to these before the assessment.
  1. 1Do any documents include material licensed from a vendor, publisher, or franchisor?
  2. 2Do the terms of your wiki or document platform restrict exports?
  3. 3Do employee or contractor agreements say who owns the material they wrote?
  4. 4Do customer contracts include confidentiality terms that cover internal documents?

Quality factors

What makes records more useful.

  • Documents that are current and in use
  • Clear authorship and revision history
  • Consistent structure across documents
  • Procedures linked to the work they describe

Find out where your records stand. Privately, in about four minutes.

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No files, no customer data, no passwords.